Our Meter-to-Cash solutions support billing and invoicing processes that are fair to customers and compliant with legal mandates. They bring together customer-facing activities and solid financial capabilities to improve bill-to-cash insight.
Through highly flexible processes, you can maximise automation and help ensure consistent system performances and high scalability.
The outcome? Minimised billing rates and fewer outstanding receivables.
• Reduced process costs due to a streamlined billing and invoicing process, as well as shorter response times, fewer disputes, and streamlined collections
• Optimised cash flow through the integration of billing functions withSAP Customer Relationship Management (SAP CRM) systems
• Prepayment scenarios can be initiated without installing special prepayment meters, but by taking advantage of standard smart meters instead
This solution will benefit clients who want to:
• Optimise their billing processes
• Improve revenue collection
• Improve customer satisfaction
Management of the entire billing and invoicing process for energy products and utility services. SAP software provides flexible support for any scalable billing and invoicing scenario.
Companies can implement and execute billing rules for any division, customer group and a mix of services. Billing rules can be changed as easily as regulations and tariffs change, ensuring compliance during invoice processing.
Receivables Management and Payment Handling – Accounting, controlling, and reporting of high volumes of financial transactions through the SAP software.
This software considers every possible payment channel and provides sophisticated and flexible clearing control, enabling you to assign individual clearing strategies, automate payment reconciliation and generate reports aligned with accounting principles.
This includes informed credit decisions and collections processing that is tailored to individual customer profiles.
SAP software delivers reliable, comprehensive credit scoring of new and existing customers, based on historical customer data, that is integrated with external credit rating agencies. It fully automates routine tasks in the collections process for mass volumes of customers.
Billing personnel can change and continuously optimise collection strategies by using champion/ challenger analysis, as well as in-house teams and external collections agencies.
Through prepayments, companies can offer their customers a payment option that ensures the effective reception of payment, catering for bad-payers.
