our service

Overview

Zimele’s AMI consulting services helps organisations organize and plan AMI roll outs in a cost effective manner. Through our AIM suite of solutions, organisations are ensured smooth running of meter-to-cash business processes. Zimele helps organisation improve revenue collection, reduce operating costs and heighten customer satisfaction.

What are the
benefits?

Zimele helps organizations manage multiple vendor systems and meters in a cost effective manner. Our customers are ensured:

• Faster implementation
• Standard meter-to-cash processes based on best practice
• Reduced risk
• Accurate consumption data
• Automated System Alignment
• Shorter Meter Reading Cycle
• Faster Revenue Collection Cycle
• Improved Handling of Errors

Who can
benefit?

The MDMS and AMI Solution helps clients address the following challenges:

• Cost and delays associated with manual meter reading
• Inaccurate meter readings and estimations
• Inaccurate customer information
• Difficulties accessing the premises
• Long periodic meter reads and billing cycles
• Electricity theft, tampering, and meter failure
• Revenue under collection

Core Features

Billing of Energy (such as electricity and gas) and Services (such as waste and sewage). The billing solution allow for:

Billing Management

Management of the entire billing and invoicing process for energy products and utility services – SAP software provides flexible, rock-solid support for any highly scalable billing and invoicing scenario.

Billing Rules

Companies can implement and execute billing rules for any division (for example, electricity and gas), customer group (including commercial, industrial, and residential), and mix of energy and non-energy services (such as street lights and electromobility services). Billing rules can be changed easily as regulations and tariffs change, ensuring compliance during invoice processing.

Payment Handling

Receivables Management and Payment Handling – Accounting, controlling, and reporting of high volumes of financial transactions through the SAP software.

Payment Channels

The software also considers every possible payment channel and provides sophisticated and flexible clearing control. This functionality enables billing professional to assign individual clearing strategies, automate payment reconciliation, and generate reports aligned with accounting principles. Processing payments in a highly automated manner enables the billing team to reduce day’s sales outstanding and processing costs. As a result, customer satisfaction increases because payments are accurately and quickly processed while collections target the proper customers.

Collection Management

Credit and Collection Management – Informed credit decisions and collections processing that are tailored to individual customer profiles.

SAP Software

SAP software delivers reliable, comprehensive credit scoring of new and existing customers based on historical customer data integrated with external credit rating agencies. It fully automates routine tasks in the collections process for mass volumes of customers, such as the calculation of interest payments. Billing personnel can change and continuously optimize collections strategies by using Champion/Challenger analysis as well as in-house teams and external collections agencies. A complete picture of the credit and
collection history of new and existing customers enables providers to reduce day’s sales outstanding and the risk of non-payment, while retaining loyal customers.

Prepayments

With prepayment, companies can offer their customers a payment option either for bad payers or use it as a competitive advantage by offering it for customers as a payment method of choice.