Overview

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The Meter to Cash Project focuses on automating the entire utility billing process from meter reading to final billing, with no manual intervention. By removing human input and eliminating file uploads, the City is establishing a direct, real-time link between metering devices and the SAP Utilities Billing Management System.

FAQs

Why is the COJ implementing the project?

The project aims to improve billing, prevent revenue loss, and eliminate manual processes through real-time updates and better debt management in SAP.‍

What does the project seek to achieve?

The project drives revenue transformation through digital innovation, aiming for accurate utility data, fewer billing errors, integrated systems, automated processes, and an upgraded meter network.‍

How does this fit into the billing optimisation of Project Lokisa?

The Meter to Cash initiative supports Project Lokisa by using automation and digitisation to streamline operations and improve billing. They have the ability to deliver customer-focused utility services.‍

Benefits

Staff Efficiency

The project reduces manual workloads and simplifies processes, allowing staff to work more efficiently and focus on higher-value tasks.

Business Value

By streamlining operations and improving billing accuracy, the City gains better financial control and long-term business value.

User/Consumer

Residents benefit from more accurate bills, faster service, and improved communication with the City.

Our Solutions

Advanced Metering Infrastructure (AMI)

Our AMI solution enables your billing systems to read any meter, helping you enhance revenue collection and reduce operating costs. All our Intelligent Metering Solutions (IMS) are built on the SAP platform, allowing for seamless system integration.

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Meter Data Management System (MDMS)/MDUS

Our Meter Data Management System (MDMS) solution automatically captures data from your smart meter for various purposes, including billing, troubleshooting, and analysing your current energy usage.

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Zimele Field Auditor Application

The ZFA (Zimele Field Auditor) Application is designed to support organisations that use ERP systems like SAP to manage business functions, including customer master data, technical master data, device management and metering, billing and invoicing, and financial reporting.

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Procman Meter Reading Application

The meter reading application meets the requirements for capturing meter readings as outlined by customers and clients. It is a native SAP solution designed specifically for capturing meter reading results in the field. The application is fully integrated with SAP Standard User Authentication, using authorisation function modules and rules configured within SAP.

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Procman Field Service Management App

The Field Service Solution streamlines field service processes by aligning field operations with the backend system. It eliminates paper-based processes, enabling field technicians to capture work details on a mobile app that updates the backend system in real-time.

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SAP Smart Prepayment

Zimele Technologies SAP IS-U Prepayment allows utility customers to prepay for their accounts. It offers a simplified monitoring process for prepayment customers and provides insights into consumption relative to their balance. A key aspect of the SAP Prepayment solution is the use of smart meters to ensure accurate and frequent consumption and balance calculations.

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Customer Engage USSD App

Enhance the municipal customer experience with USSD integration into the SAP system. Our cost-effective USSD solution allows customers to manage accounts, submit meter readings, and create notifications, making interactions more convenient and efficient.

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