About the event

Municipal utilities are under immense pressure to modernize service delivery, improve billing accuracy, manage infrastructure lifecycles, and deliver reliable water and energy services. This event gives municipalities a practical, solution-focused platform to:
    • Share real implementation experiences
    • Understand the evolving utilities landscape
    • Learn from SAP experts
    • Explore modern cloud, ERP, AI, and data solutions
    • Discover scalable, MSCOA-aligned technologies
    • Network with decision-makers from across South Africa

Who We Are

Zimele Technologies is a proudly South African systems integrator specializing in SAP solutions, ERP, utilities management systems, cloud platforms, and digital transformation services. We partner with public-sector institutions to help them:
    • Improve financial management
    • Streamline utility billing
    • Modernise infrastructure management
    • Integrate MSCOA-aligned ERP systems
    • Strengthen data accuracy and reporting

Enhance customer experience through digital channels Reduce technology costs through shared platformsWith a proven track record across municipalities, SOEs, and utilities, Company X is committed to sustainable, scalable, future-proof digital transformation.

Success Stories

Solution Offerings

Meter Data Management System - Empowering Utilities

Empower your utility with real-time energy insights. The Zimele Meter Data Management System seamlessly integrates with SAP, enabling accurate data flow, improved revenue collection, better customer engagement, and reduced revenue loss.

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Omnichannel Contact Centre for Utilities

Deliver seamless, AI-powered customer service across every channel. Built on SAP Service Cloud and Sinch Contact Pro, the Zimele Contact Centre connects effortlessly with SAP ERP or SAP S/4HANA to give utilities a unified, intelligent way to support and engage customers.

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Advanced Metering Infrastructure

Modernize utility operations with a fully integrated AMI solution that enhances metering accuracy, streamlines data management, and connects seamlessly to SAP ECC6 or SAP S/4HANA. Empower your utility with real-time insights, optimized processes, and improved customer experiences.

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Prepayment for Utilities

Give customers control and clarity with SAP Prepayment for Utilities. This solution enables prepaid energy consumption with smart meter integration, real-time balance monitoring, and transparent usage tracking—creating a seamless, customer-centric billing experience.

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Solutions

SuccessFactors

Sap SuccessFactors is an online Human Capital Management (HCM) platform that makes it easier for companies to manage their employees. Its main part, employee central, combines key human resource tasks like keeping employee records, handling payroll and meeting compliance requirements, which helps reduce manual work. The platform also supports hiring, training, performance management and workforce planning. It covers the entire employee journey, encourages skill growth and provides useful insights to help leaders make better decisions.

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Signavio/Lean IX

Signavio and Lean IX are tools that help companies understand and improve how they operate, each from a different angle. Signavio focuses on mapping and improving business processes, while Lean IX gives a clear view of a company’s it systems and how they support those processes. When used together, Signavio shows how work should happen, and Lean IX shows which technology makes that work possible. This helps organizations spot gaps, plan improvements, and make smarter decisions by connecting business needs with the right its solutions.

SAP BUSINESS SUITE (CLOUD ERP)

Sap Business Suite (Cloud ERP) is a set of cloud-based tools that help companies run their daily business operations in one place. It supports key areas like finance, sales, procurement, supply chain and human resources, allowing teams to work more efficiently and access real-time information. Because it’s in the cloud, it’s easier to update, scale and integrate with other systems, helping businesses stay flexible and make faster, data-driven decisions.

Training

Our training services help individuals and teams build new skills, improve their knowledge and stay up to date with industry best practices. We offer practical, easy-to-understand learning programs designed to support professional growth and improve performance.

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Customer Experience

Customer Experience (CX) is a way of managing customer relationships to make sure people have a smooth, consistent experience every time they interact with a company. SAP supports this with its cloud-based SAP C/4hana suite, which brings together tools for managing customer data, marketing, online sales, service and more all in one integrated platform.

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